Does Netflix keep crashing on your Roku? Does what you’re streaming suddenly drop or restart? Or maybe the app closes as soon as you open it? These are some common problems that Roku users experience while trying to access Netflix through their device. Show Roku is an excellent streaming device, when it works, that is the gateway to hundreds of legitimate TV channels, sports, movies, music and more. With more channels than you could watch in a lifetime it is an ideal option for cord cutters. Especially when you can access other streaming services through it. As Roku is a simple device, there are only a couple of things you can try to fix any channel that doesn’t work. This tutorial will show you a few ways to remedy the problem. Stop Netflix Crashes on RokuYou typically have a few options when troubleshooting most Roku channels, deactivate the channel, update Roku, reinstall Netflix, or reset the Roku. As resetting will send it back for factory defaults and delete any customizations you may have made, we will leave that one until last! As with most system troubleshooting, we will start with the simple stuff and move onto the most involved. That way you can potentially restore Netflix with the minimum of effort. Reboot Your RokuTry a quick reboot before you try anything else. It can fix all sorts of issues and is well worth doing first. Just remove power, leave it a minute and replace power. Then retry Netflix. Deactivate Netflix from RokuAs Netflix requires its own subscription, it uses an authentication process separate but through Roku to get everything working. Sometimes, an issue with communication between the Netflix authentication server and your device can stop Netflix working. Simply deactivating it and reactivating it can get it all working again.
Once you log back in to Netflix with your account you should be able to view your TV shows and movies again. Update Your RokuUpdating Roku can make a real difference to your experience and solve many channel issues. If the channel updates but you don’t update your Roku, it can introduce instabilities into the system. The two should work together but that isn’t always the case. As checking for an update takes seconds, it’s well worth doing.
There may be no update available but it is well worth checking. I have seen all kinds of random errors fixed by a simple system update. As it is quicker and easier than reinstalling the app, it’s worth trying before that at least. Reinstall NetflixOur next troubleshooting step is to remove Netflix and install it again. It is a little drastic but if nothing else has stopped Netflix crashing on your Roku, it is the next logical step.
You can add or remove channels from your browser but as you’re already in front of your TV, you may as well do it from within your Roku. Reset Your RokuThis is the nuclear option and only really necessary if more than just Netflix won’t work. If you really want to get it working and nothing else has fixed the issue, you can reset your Roku if you like. It will reset it back to factory defaults and lose your channels and any configuration changes you made though.
Give the Roku a couple of minutes to wipe itself, reboot and reinitialize and it should be up and ready to go. You will need to log back into it and set everything up again but everything should now work fine. Roku Devices and NetflixWhether your Roku device is overheating, has a system error, or is experiencing connection issues, determining the problem requires a little trial and error. Generally speaking, a system restart or powering off the device for a minute and turning it back on is your best bet. Let us know about your Roku experiences below.
Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way. Send To SomeoneMissing DeviceHow do I fix Netflix on my Roku?Remove and re-add Netflix. Press the Home button on your Roku remote.. Highlight the Netflix app and press the star (*) button.. Choose Remove channel > Remove.. From the home screen, choose Streaming Channels.. Choose Movies & TV > Netflix > Add Channel.. Choose Go to channel.. Try Netflix again.. How do I reset my Netflix?Restart your Netflix account by signing in to Netflix and selecting Restart Your Membership from any profile (except a Kids profile). Note: If you need to reset your password, you will be redirected to your Account page where you will select Add streaming plan > Restart Your Membership.
How do I restart an app on Roku?Restart Through the Menu. Push the Home button on your remote.. Select Settings.. Select System.. Select System restart.. Select Restart.. Your Roku will let you know it's restarting.. Then you'll see the Roku logo bouncing, as the Roku starts up.. |