Some technologies such as telehealth encounters may present barriers to active listening.

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From: Delivering Urgent Care Using Telemedicine: Insights from Experienced Clinicians at Academic Medical Centers

This process has changed a lot over centuries; people do not communicate the same ways. The Internet access is a good indicator of this change because it allows people to communicate in many different ways such as social networks, email, or video calls (Skype). According to the INSEE, the number of French households with an access to the Internet grew from 12 % to 64 % in ten years.

The first reason why new technologies dismiss social relationships is because more technologies mean less face-to-face and therefore less communication. Most of digital technologies such as the Internet, cellphones, television, and video games feature screens, which people use to communicate. According to Krystel Tong’s presentation, 57 per cent of people are more likely to communicate online rather than by face-to-face. However, tone and body language are key points of communication, therefore this lack of face-to-face communication can lead to misunderstandings. According the BBC news, for some people this lack of interaction also creates a feeling of isolation. A survey done by researchers from University of Michigan showed that the more people use Facebook the more they feel lonely and deserted. For some other people, new technologies can contribute to people acting violently. As Leo Kelion reported, in August 2013, Hannah Smith, a British teenager aged 14 killed herself after being persecuted for months on the social network, ask.com.