Try the multiple choice questions below to test your understanding of this chapter. Once you have answered the questions, click on Submit Answers for Grading to get your results. This activity contains 10 questions. Answer choices in this exercise appear in a different order each time the page is loaded.
1. What type of justice exists if employees are being open, honest, and truthful in their communications at work? a. Procedural b. Distributive c. Ethical d. Interactional 2. Stakeholders are considered more important to an organization when: a. they can make use of their power on the organization b. they do not emphasize the urgency of their issues c. their issues are not legitimate d. they can express themselves articulately 3. A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong. a. Crisis b. ethical issue c. indictment d. fraud 4. A stakeholder orientation includes all of the following activities except: a. generating data about stakeholder groups b. assessing the firm’s effects on stakeholder groups c. distributing stakeholder information throughout the firm d. minimizing the influence of stakeholder information on the firm 5. A high-commitment approach to environmental issues may include all of the following except: a. risk analysis b. stakeholder analysis c. green-washing d. strategic sustainability auditing 6. Better access to certain markets, differentiation of products, and the sale of pollution-control technology are ways in which better environmental performance can: a. increase revenue b. increase costs c. decrease revenue d. decrease costs 7. Atmospheric issues include all of the following except: a. acid rain b. global warming c. air pollution d. water quantity 8. To be successful, business ethics training programs need to: a. focus on personal opinions of employees. b. be limited to upper executives. c. educate employees on formal ethical frameworks and models of ethical decision making. d. promote the use of emotions in making tough ethical decisions. 9. Most companies begin the process of establishing organizational ethics programs by developing: a. ethics training programs. b. codes of conduct. c. ethics enforcement mechanisms. d. hidden agendas. 10. For referent power to be effective, what must exist between individuals in the relationship? a. Antipathy b. Rivalry c. History d. Empathy 11. When a firm charges different prices to different groups of customers, it may be accused of: a. cultural relativism b. money laundering c. facilitating payments d. price discrimination 12. The ability to interpret and adapt successfully to different national, organizational, and professional cultures is called: a. national competitiveness. b. global development. c. cultural intelligence. d. stakeholder sensitivity 13. Successful global initiatives addressing standards for business must begin and end with: a. the role of corporate governance and shareholder power in corporate decision making. b. social activism c. the implementation of standardized ethics programs. d. the consolidation of economic and environmental efforts. 14. The social economy partnership philosophy emphasizes: a. cooperation and assistance. b. profit maximization. c. competition. d. restricting resources and support. 15. Which of the following is not a driver of responsible competitiveness? a. Policy drivers b. Development drivers c. Business action d. Social enablers 16. Which of the following is a problem presented by ethics audits? a. They may be used to reallocate resources. b. They identify practices that need improvement. c. Selecting auditors may be difficult. d. They may pinpoint problems with stakeholder relationships. 17. The first step in the auditing process should be to secure the commitment of: a. employees. b. top executives and directors. c. stockholders. d. customers. 18. Codes of conduct and codes of ethics a. are formal statements that describe what an organization expects of its employees. b. become necessary only after a company has been in legal trouble. c. are designed for top executives and managers, not regular employees. d. rarely become an effective component of the ethics and compliance program. 19. Which of the following is NOT one of the primary elements of a strong organizational compliance program? a. A written code of conduct b. An ethics officer c. Significant financial expenditures d. A formal ethics training program 20. The hand-of-government refers to the a. ability of the government to interfere in business negotiations b. role of corporations to be profitable within the law c. effect of national politics on business decisions d. impact of changing government regulations 21. An organisation’s obligation to act to protect and improve society’s welfare as well as its own interests is referred to as a. organisational social responsibility b. organisational social responsiveness c. corporate obligation d. business ethics 22. The view that business exists at society’s pleasure and businesses should meet public expectations of social responsibility is the a. iron law of responsibility argument b. enlightened self-interest argument c. capacity argument d. anti-freeloader argument 23. Managerial ethics can be characterised by all of the following levels except a. immoral management b. amoral management c. demoral management d. moral management 24. Which of the following is not one the underlying principles of the corporate governance Combined Code of Practice? a. Openness b. Integrity c. Accountability d. acceptability 25. External audit of the accounts of a limited company is required a. because it is demanded by the company’s bankers b. by the Companies Act 2006 c. at the discretion of the shareholders d. to detect fraud 26. Management according to ……….Approach is the study of practical experience of Managers and hence such a study would provide a better understanding to the effective way of Managing an enterprise b. management science c. contingency d. operational Answer: 27. ………..school of thought has developed on the idea that there is no single best method to find solutions to managerial problems b. management science c. contingency d. operational Answer: 28. Koontz and O’Donnel are advocates of ………….approach to management b. management science c. contingency d. operational Answer: 29. ………….approach attempts to understand managerial problems and to provide suitable solutions by the application of scientific methodology b. management science c. contingency d. operational Answer: 30. The advocates of …………..approach view management as the direction of the activities of a group of people towards the accomplishment of common Objectives b. management science c. contingency d. human behavior Answer: 31. The book “Practice of Management was written by ………… b. f.w.taylor c. c.k. prahlad d. peter f. drucker Answer: 32. …………………believed that leaders are not born but also developed through proper training in human behavior. b. f.w.taylor c. c.k. prahlad d. peter f. drucker Answer: 33. The concept of Job enrichment is a contribution by…….. b. f.w.taylor c. c.k. prahlad d. peter f. drucker Answer: 34. MBO stands for? b. management by objectives c. managing business operations d. none of these Answer: 35. ——– is the process of selecting one best alternatives from different alternatives. b. organizing c. decision making d. forecasting Answer: 36. ——– is the process of identifying and grouping of work to be performed b. staffing c. division of labour d. planning Answer: 37. ——– is a sequence of activities to be undertaken for implementing the policies and achieving the objectives of an enterprise. b. programme c. rule d. plans Answer: 38. ——– is an organizational structure which clearly defines duties, responsibilities, and authority. b. informal c. c ) natural d. none of these Answer: 39. ——–organisation arises voluntarily or due to social interaction of people b. informal c. line organization d. all of these Answer: 40. A superior cannot delegate b. responsibility c. duty d. none of these Answer: 41. If the orders instructions or directions are delegated to a particular person, then it is known as b. specific delegation c. written delegation d. informal delegation Answer: 42. ——— are certain assumptions about the future on the basis of which the plan will be formulated b. planning premises c. planning issues d. procedures Answer: 43. ———– refers to the maximum number of subordinates a superior can effectively manage? b. unity of direction c. accountability d. span of control Answer: 44. ———– is the obligation of a subordinate to perform the duty assigned by his superior b. responsibility c. division of labour d. accountability Answer: 45. Military type of organization is also called b. line organization c. line & staff d. functional Answer: 46. Decentralization is b. optional c. none of these d. none of these Answer: 47. ———- is a detailed and systematic study of jobs to know the nature and characteristics. b. job analysis c. staffing d. all of these Answer: 48. ———-is a statement showing the minimum acceptable qualities of the persons to be placed on a Job. b. job description c. job specifications d. staffing Answer: 49. ————is the process of searching for prospective employees and stimulating them to apply for the Job. b. training c. recruitment d. induction Answer: 50. ———- is considered as a negative function of management. b. recruitment c. training d. placement Answer: 51. ——— refers to co-ordination between activities of a manager and his subordinates. b. horizontal co-ordinaiton c. diagonal co-ordination d. none Answer: 52. ———— aims at visualizing and identifying deviation before they actually occur. b. concurrent control c. operational control d. all of these Answer: 53. If duties and authority are shown in the organizational structure of the enterprise, then it is called b. formal delegation c. written delegation d. none of these Answer: 54. ———–is an example of internal source of recruitment b. trade unions c. employment exchange d. promotion Answer: 55. ——– is the process of inducting an employee into the social set up of work. b. induction c. absorption d. none of these Answer: 56. ——– is the act of increasing the knowledge and skills of an employee for doing a job. b. induction c. placement d. orientation Answer: 57. ——– means issuing orders, instructions and commands. b. unity of command c. authority d. all of these Answer: 58. ———— means an individual should receive orders and instructions from only one superior b. span of control c. scalar chain d. none of these Answer: 59. …………… is the activity of influencing people to strive willingly for group of objectives. b. leadership c. communication d. none of these Answer: 60. A leader should have ………….. b. empathy c. initiative d. all of these Answer: 61. In ………… style of leadership a manager centralizes decision making power in himself b. participative c. free rein d. none of these Answer: 62. ……………… leader tries to make the subordinates to feel that they are actually participating in decision making even though he had already taken he decision. b. free rein c. manipulative autocrat d. none of these Answer: 63. ………………. Leadership gives complete freedom to subordinates b. participative c. free rein d. none of these Answer: 64. ……………. Is vested with the democratic style of leadership b. centralization of authority c. decentralization of authority d. one way communication Answer: 65. The relationship between the leader and his group is the same as that of father and his family in …… b. participative c. free rein d. paternalistic Answer: 66. …………………. Leadership is also referred as fatherly leadership b. participative c. free rein d. paternalistic Answer: 67. Maslow’s theory of motivation is ………….. b. two factor theory c. achievement theory d. none of these Answer: 68. Need Hierarchy theory was developed by ………… b. abraham maslow c. herzberg d. mc clelland Answer: 69. According to Need Hierarchy theory, the human needs are ………. b. unpredictable c. unlimited d. all of these Answer: 70. …………… is the need for love and affection b. esteem c. social d. physiological Answer: 71. The desire to reach the peak of one’s potential is called as ……….. b. safety need c. esteem need d. social need Answer: 72. Two Factor Theory is also known as ……………. b. motivation hygiene theory c. achievement theory d. none of these Answer: 73. Achievement Theory was developed by ………. b. abraham maslow c. herzberg d. mc clelland Answer: 74. Achievement Theory is concerned with ……………….. b. power c. achievement d. all of these Answer: 75. Mc Gregor’s motivation theory is known as ……………… b. two factor theory c. achievement theory d. none of these Answer: 76. The techniques and tools for organizing and co-ordinating a group of individuals working towards a common goal b. team management c. performance appraisal d. none of these Answer: 77. ……….. Communication is also known as Grape wine b. informal c. lateral d. none of these Answer: 78. The word MBO stands for …………….. b. management by operation c. management by objectives d. none of these Answer: 79. MBO gives emphasis on ……………. b. b). middle management c. objectives d. lower management Answer: 80. MBO establishes a ………………… b. centralized organization c. rigid organisation structure d. all of these Answer: 81. KRA in MBO stands for ……………. b. key result areas c. key resources availability d. none of these Answer: 82. Ethics is a …………. b. normative science c. inexact science d. none of these Answer: 83. Ethics means ………. b. manner c. custom d. all of these Answer: 84. ……… deals with the right actions of individuals b. rules c. ethics d. all of these Answer: 85. Ethics is a …….. b. science of conduct c. normative science d. all of these Answer: 86. The word ‘moral’ is derived from the Latin word ………. b. morilitic c. monatic d. none of these Answer: 87. Human nature is …………. b. programmed c. inherited d. all of these Answer: 88. Personality is ……………. b. inherited c. partially inherited and partially learned d. neither learned nor inherited Answer: 89. Culture is …………. b. programmed c. inherited d. all of these Answer: 90. ………. Culture exists in fast paced high risk organizations b. club c. baseball d. academy Answer: 91. ……….. culture can be seen in military b. club c. baseball d. academy Answer: 92. The term ‘value’ is derived from the French word …………… b. valas c. velois d. none of these Answer: 93. ……………… represent an individual’s highest priorities and deeply held driving forces. b. principles c. culture d. ethics Answer: 94. A set of characteristics that sets one group of people apart from another is called as ………… b. values c. ethics d. none of these Answer: 95. Indian ethos is the outcome of ……….. way of life b. hindu c. christian d. muslim Answer: 96. IEM stands for …………… b. institute for education in management c. indian ethos in management d. international environmental management Answer: 97. The ‘guna’ of dark force is …………. b. satva guna c. tams guna d. none of these Answer: 98. Indian model of management is ………….. b. ratopnal holistic c. hybrid d. noneof these Answer: 99. Fundamental theories of Indian Model include ……………. b. panchakosas theory c. theory of gunas d. all of these Answer: 100. ……………… refers to certain norms governing the conduct of workers involved in a work situation b. work ethos c. work group d. work management Answer: 101. ………… seeks to determine norms and values b. normative science c. value d. none of these. Answer: 102. …………are the principles, which govern and guide business people to perform business functions b. code of conduct c. all of these d. none Answer: 103. ………………….is the guiding principle for decision making in an economics based view of management b. wealth maximisation c. value maximization d. none Answer: 104. A ……………..is a written document, inspirational in contents and specify clearly what is acceptable or unacceptable behavior at workplace and beyond, when the employees represent their organizations outside. b. business ethics c. all of these d. none of these Answer: 105. …………specifies methods for reporting violations, disciplinary action for violations and the structure of the due process to be followed b. code of ethics c. all of these d. none Answer: 106. Which among the following are advantages of managing business ethics in the workplace? b. avoid criminal acts c. lower fines d. all of these Answer: 107. A ……………..is a buzz word to employees to observe ethical norms and forms the basis for rules of conduct. b. business ethics c. all of these d. none Answer: 108. ……….would be charged with implementing and administering an ethical management programme. b. ethics management committee c. middle management d. none of these Answer: 109. ……….term includes employees, customers, suppliers and the wider community b. stake holder c. both of these d. none of these Answer: 110. Ethics in workplaces can be managed through the use of b. codes of conduct, c. roles of ethics d. all of these Answer: 111. The principles of scientific Management were more concerned with the problems at the ………..levels b. middle c. operating d. none Answer: 112. Father of Modern Management theory is ……………… b. f.w.taylor c. henry gantt d. none Answer: 113. ………….suggests that each communication going up or coming down must flow through each position in the line of authority b. horizontal communications c. scalar chain d. none of these Answer: 114. Management can be considered as……………….. b. inexact science c. psuedo science d. b or c Answer: 115. …has defined the basic problem of managing as the art of “knowing exactly what you want men to do and then see that they do it in the best and cheapest way “ b. f.w. taylor c. mary parker follet d. none of these Answer: 116. According to functional foremanship, the speed boss, Inspector, foreman and gang boss are entrusted with the …………………aspect of work. b. organizing c. doing d. none of these Answer: 117. The principle of Unity of command is contrary to Taylors…………………….. b. unity of direction c. functional foremanship d. none of these Answer: 118. According to …………..principle, each group of activities with the same objective must have one head and one plan b. unity of command c. either of these d. none Answer: 119. Everything which goes to increase the importance of subordinates role is………………. b. centralization c. either a or b d. none Answer: 120. ………………..school of Management recognizes the existence of a centralized body of knowledge for the Management. b. empirical c. contingency d. operational Answer: 121. …………..school of thought has developed on the idea that there is no single best method to find solutions to Managerial problems b. empirical c. contingency d. operational Answer: 122. Koontz and O’Donnel are the advocates of ……………….approach to management b. empirical c. contingency d. operational Answer: 123. ……………….approach of management heavily concentrates on ‘People’ aspect of management. b. system c. empirical d. management science Answer: 124. ……………is the art of knowing exactly what you want men to do and then seeing that how they do it in the best and cheapest way. b. scientific management c. administration d. none Answer: 125. ………………….helps to determine a fair days work and rest period to complete it b. time study c. motion study d. all of these Answer: 126. The main objective of ……………..study is to determine and eliminate unnecessary and wasteful movements b. time study c. motion study d. all of these Answer: 127. The author of the famous book “General and Industrial Management” is…………………… b. f.w. taylor c. henry gantt d. none Answer: 128. ……………..is the right of a superior to give orders to subordinates, take decisions etc. b. responsibility c. accountability d. none Answer: 129. Authority and responsibility are …………….to each other b. complementary c. contradictory d. none Answer: 130. ………….is defined as a chain of superiors ranging from the ultimate authority to the lowest ranks b. scalar chain c. both of these d. none of these Answer: 131. …………..developed the “Need Hierarchy Theory” to explain human behaviour within an organization. b. douglas mc. gregor c. herzberg d. rensis likert Answer: 132. Theory X and Theory Y was developed by ………………. b. douglas mc. gregor c. herzberg d. rensis likert Answer: 133. …………….treats the organization as a complex system based on the principles of supporting relationships in which decision making, leadership, motivation, communication and control move together b. douglas mc. gregor c. herzberg d. rensis likert Answer: 134. ……….has given the concept of administrative man as the model for decision making b. douglas mc. gregor c. herzberg d. herbert simon Answer: 135. Motivation Hygiene theory was developed by …….. b. herbert simon c. herzberg d. rensis likert Answer: Business Ethics Objective Questions with Answers Pdf Download |