Samsung rolls out updates for its products from time to time. If your Samsung TV refuses to update, you can try an electrical reset or a factory reset. Check your internet connection, and if necessary, reset it, update the firmware through USB, or try to reset the Smart Hub. Continue reading the article to know the fix for Samsung TV Software greyed out problem along with fixes for other software update issues. Show
Samsung TV Software Update Not AvailableOne of the biggest issues the users face is the update option been greyed out. It simply indicates that, given the existing source, settings, or connections, a function or some settings are unavailable. If your Samsung TV isn't connected to the internet, for example, the options for Software Update and Contact Support will be greyed out because they require an internet connection. On the remote, press the Source button in the top left corner and select TV. After that, return to the Menu and select Support, then Software Update. You'll be able to see the latest update right now. The very first thing to always check is your internet connection if your Samsung TV won't update. To do so, go to your remote's 'Home' button > 'Settings' > 'Network' > 'Network Status.' This will display the status of your connection and, if you are not connected to the internet, will provide the various IP settings for reconnecting your Samsung TV to WiFi so that the update may begin. How to update Samsung TV software?It is preferable to use auto-update so that you do not have to worry about updates all of the time. When Samsung issues an update, your TV will automatically download it. When you update, ensure sure your TV is linked to an internet connection. If the automated update on your Samsung TV does not finish, you will need to manually repeat the procedure. To begin, perform an electrical reset by disconnecting your TV from the power source and leaving it unplugged for two minutes before reconnecting it. Then navigate to 'Settings' > 'Support' > 'Software Update' > 'Update Now.' This will restart the update process, which should result in a successful update. If you receive a message about a software update on your Samsung TV, please go ahead and follow the steps below. Update device software+–
The screens may vary slightly depending on the manufacture year of your device, but you should be able to update the software in the Support section of the menu. Contact Samsung Support+–For contact details and further information specific to your device, please visit the Samsung Support Website. 1. Turn on your Samsung Smart TV - making sure that it is connected to the internet. In some cases it is recommended that you leave the device turned on for at least 5 minutes. 2. Using your remote control, go to the TV’s options menu by clicking the “MENU” button on your remote control. Use the down arrow on the remote to go to the “Support” tab (appears next to the question mark symbol “?”), and select the “Software Update” option. 3. Select the “Online” option.
As long as your Samsung device is connected to the internet, it will connect to the Samsung servers to look for an update. If there is an update available it will begin installing automatically.
I followed these steps but my Samsung SmartTV didn’t update! If this is the case, it is probably because there was no update available. However, in some cases we have found that some Samsung devices are not capable of automatic updates, so it may not have detected a new firmware version to install.
In these cases, we recommend you visit the following webpage to learn how to manually update your Samsung device: Why Is Software Update Not Available On Samsung TV? Samsung televisions are well-known for their technological advancements. These allow owners to stream various programs, search the internet, connect Bluetooth devices, and do a variety of other things, but they must be updated. What should you do if your Samsung TV refuses to update? If your Samsung TV is refusing to update, you can first try an electrical reset or a factory reset. Check your internet connection, reset it if necessary, update the firmware via USB, or try to reset the Smart Hub, among other options. Table of Contents
How to Fix Samsung Software Update Issues?Tips to try:Here is how to fix the Samsung TV Software Update. To begin, conduct a power reset by unplugging your television for two minutes then connecting it to the power source. Then, select ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now’ from the menu. This should ensure a successful update after restarting the update process.  Why Is Software Update Not Available On Samsung TV?If your Samsung TV isn’t connected to the internet, the Software Update and Contact Support options will be greyed out because they require an internet connection. Select TV by pressing the Source button in the top left corner of the remote. See Other Related Articles: Can You Use Any Wifi Adapter for Samsung TV? [Answered] How Many HDMI Ports On Samsung TV? (Everything You Need To Know) Is Peacock On Samsung TV? [Revealed] HOW DO I FORCE A SOFTWARE UPDATE ON MY SAMSUNG TV?Navigate to Settings, then Support, and finally Software Update. When you’re finished, click Update Now. New updates will be applied to your television. Please do not turn off the TV until the update is complete; updates typically take a few minutes to complete. Please note that its not applicable on other Tv brands like Apple tv, LG tv, google tv, android tv, and others. HOW DO I FIX MY SAMSUNG TV WHEN IT SAYS NOT AVAILABLE?If your Samsung remote keeps saying it’s not available, turn it off and let it completely drain its power. Hold down the ‘Return’ and ‘Play/Pause’ buttons on the remote control as soon as the TV is turned back on until the TV restarts. Recommended: How to Fix Prime Video Not Working on Samsung TV [11 Fixes!] WHY IS NOT AVAILABLE COMING UP ON MY SAMSUNG TV?A Samsung TV software update is not possible. Simply put, the source, settings, or connections are unavailable. Select TV by pressing the Source button in the remote’s upper left corner. After returning to the Menu or home button, select Software Update from the menu of your Samsung smart tv apps. SAMSUNG TV WON’T UPDATEIt is critical that your Samsung TV be updated to the most recent firmware in order for all of its functions to function properly and for owners to have access to new programs, applications, and software in your hulu app. Always check your internet connection if your Samsung TV won’t update. You can do this by pressing ‘Home’ on your remote, then ‘Settings‘ > ‘Network’ > ‘Network Status.’ This will display the status of your connection and, if you are not connected to the internet, will display the various IP settings to reconnect your Samsung TV to WiFi so that the firmware update can begin. SAMSUNG TV THE AUTOMATIC UPDATE WAS NOT COMPLETEDThe great thing about Samsung TVs is that they typically do not require user interaction to perform available updates. This means that updates are typically installed automatically, but what happens if the automatic update fails to complete? If the automatic update on your Samsung TV did not finish, you must restart it manually. To begin, perform an electrical reset by unplugging your television from the power source and waiting two minutes before plugging it back in. Then, go to ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now,’ which should restart the update process and result in a successful update of Samsung Smart Hub. SAMSUNG TV NOT FINDING UPDATEIf you attempt to manually update your Samsung TV, you may have difficulty locating the actual update. If you follow the previous steps and look for the ‘Software Update,’ but nothing appears, it is possible that your Samsung is already running the most recent firmware or just press “select update” . You can try updating via USB if your Samsung hasn’t been updated to the most recent available firmware. Go to http://www.samsung.com/us/ and select ‘Support’ > type model number into the search bar and select the correct model > ‘Manuals and Downloads’ > ‘See More’ > ‘Download.’ After that, the firmware will be downloaded to your computer. Once the download is complete, copy it to a USB drive and insert it into your Samsung device TV to download the latest firmware with the help of Samsung support. SAMSUNG TV UPDATE STUCKIf you are not having trouble finding the update but are experiencing problems within it becoming stuck, there are a few previously mentioned solutions that will solve your problem. If your Samsung TV update is stuck, go back to the previous section “Samsung TV Automatic Update Was Not Completed” to see how to get your update to download again. You can also try simply turning off and on your Samsung TV to help reset it internally without having to go through more extensive measures in app store. Recommended: 65" Class Q70T QLED 4K UHD HDR Smart TV SAMSUNG TV UPDATE ERROR 800If you’re in the middle of an update and see an error code of “800,” this isn’t a message telling you how many seconds are left in the update. This error code is typically associated with internet issues and can be resolved in a variety of ways in select system. If a “800” error code appears on your Samsung TV update, first try resetting your internet by following the instructions for your router. If this does not resolve your issue, perform a factory reset by going to ‘Settings’ > ‘General’ > ‘Reset’ > enter pin 0000 >’Reset.’ If this does not resolve your issue, you can also try to reset the Smart Hub by going to ‘Settings’ > ‘Support’ > ‘Self Diagnosis’ > ‘Reset Smart Hub’ > enter pin 0000 >’Done.’ SAMSUNG TV BLACK SCREEN AFTER UPDATEIf your update was completed but you are now seeing a black screen, this can be very concerning. Follow the steps below to resolve a black screen after completing an update. If your Samsung television displays a black screen after an update, first check that it is set to the correct input. Once this is confirmed, double-check that all cables are securely connected. If your cables are loose or damaged, your screen may go black after an update that requires them to be reinserted properly or replaced. SAMSUNG TV SOFTWARE FUNCTION ISN’T AVAILABLEIf you attempt to complete a software update and receive the message “This function is not available,” you must find a workaround in order to install the most recent firmware. Try the solution below to accomplish this. If a software function on your Samsung TV isn’t available, try accessing it without using an internet application. Holding the ‘Back/Return’ button on your remote control for a few seconds will bring you back to a TV signal or antenna. After changing the source, check to see if the software function is now available to you. SAMSUNG TV UPDATE APPS NOT WORKINGThere will come a time when any application will need to be individually updated due to new software released by the app’s creators. If your Samsung TV’s ‘Update Apps’ function fails, this can cause major issues with the proper operation of any given app. If the ‘Update Apps’ function on your Samsung TV is not working, the typical solution is to perform an electrical reset by unplugging your TV directly from its power source and waiting two minutes before turning it back on. Make sure you’re updating apps correctly by pressing and holding the ‘Enter’ key over the app > ‘Update Apps’ > ‘Select All’ > ‘Update.’ SAMSUNG TV KEEPS TRYING TO UPDATESamsung TVs occasionally have issues with continuous updates. This could mean that the updates are happening too frequently, or that the process is starting and then stopping. Recommended: How To Add Apps To Samsung Smart TV? [2023](Solution) If your Samsung TV continues to try to update, use your remote to turn it off, wait a few moments, and then press ‘Info’ > ‘Menu’ > ‘Mute’ > ‘Power’ (repeat this twice). When the Service Mode screen appears, select ‘Option’ > ‘Factory Reset’ and wait for the television to restart. If it does not restart on its own, wait 30 minutes and turn it on manually before proceeding with the setup. SAMSUNG TV KEEPS RESTARTING AFTER UPDATEIf your problem isn’t that your Samsung TV won’t stop updating but instead keeps restarting after the update, you’re going to have a lot of interruptions in your viewing experience. If your Samsung TV keeps restarting after an update, there may be an issue with the devices plugged into your HDMI ports, especially if you have a Fire HD stick. Update the fire stick, but don’t add any other devices, such as a soundbar or Blu-ray player, to be controlled by that HD remote. You can also try a factory reset, which is described in the section “Samsung TV Update Error 800.” SAMSUNG TV WON’T CONNECT TO WIFI AFTER UPDATEIf you have updated your Samsung TV, which was working perfectly with your internet prior to the update, you will be surprised if the TV no longer connects to WiFi. If your Samsung TV won’t connect to WiFi after an update, first check to see if the TV detects any WiFi networks by going to ‘Settings’ > ‘General’ > ‘Network’ > ‘Network Settings’ > ‘Wireless.’ If so, find your domain and log in. If your network is not detected, you will need to reset your router, which you can do by following the instructions in your user manual. CONCLUSION ON WHY IS SOFTWARE UPDATE NOT AVAILABLE ON SAMSUNG TVYou can now update your Samsung smart tv without any problems. To fix the greyed out software update option on their Samsung smart tv, most users will have to close running apps such as Prime Video or Netflix. If the problem persists, contact the Samsung TV team. FAQs ABOUT SOFTWARE UPDATEWhy is the Samsung Smart TV’s software update option grayed out?For instance, the settings for Software Update or Contact Support will be grayed out if your Samsung TV, gaming screen, or projector is not online because those options demand an online connection. On my Samsung TV, how do I force a software update?Navigate to Settings on your TV’s remote and choose Support. Select Update Now after choosing Software Update. Your TV will download and set up fresh updates. Please wait until the update is finished before turning off the TV as updates typically take a few minutes. How do I update the software on my older Samsung Smart TV?On your Samsung remote, select Settings by pressing the Menu button. Click the Support tab, then click Software Update. Please exit and switch to Live TV as your TV source if the Software Update option is grayed out, then come back. 3 Choose “Update Now.” How do software update on old Samsung Smart TV?Using the TV's remote control, select the Home or Smart Hub icon, then the Settings icon on the TV screen, which looks like a gear. Scroll down and select Support. Select Software Update and then Update Now.
Why is Samsung TV software update not available?Samsung TV Software Update Not Available
If your Samsung TV isn't connected to the internet, for example, the options for Software Update and Contact Support will be greyed out because they require an internet connection. On the remote, press the Source button in the top left corner and select TV.
Does Samsung TV automatically update?Setting your Samsung TV up for automatic software updates
Step 1: Turn your TV on, open the Main Menu, then navigate to Settings > Support. Step 2: Choose Software Update. If Auto Update isn't toggled on, go ahead and do so. From now on, your Samsung TV will perform all software updates automatically.
How do I know if my smart TV needs an update?Simply ensure your TV is connected to the internet, then follow the steps below to update your TV software.. 1 Press the Home button on your remote control and then select Menu.. 2 Navigate to Settings then All Settings.. 3 Select Support then Software Update. ... . 4 Choose Update Now.. |
How do I update my 2015 Samsung Smart TV?
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